Hizmet Şartları

Genel Bakış

SociGuard kullanımı yürürlükteki mevzuata ve platform kurallarına uygun olmalıdır.

AI çıktıları karar desteği sağlar; nihai sorumluluk kullanıcıdadır.

Platform Kullanım Şartları

• Müşteriler yalnızca sahip oldukları veya yetkili oldukları platform varlıklarını bağlayabilir.

Platform Yetkilendirme ve Onay Gereksinimleri

İzlemeyi güvenli ve yasal şekilde etkinleştirmek için bağlı her platformda geçerli onay ve yetkilendirme korunmalıdır.

• X (Twitter): Monitoring is limited to publicly available data, and customers must have a documented lawful basis for tracking selected queries, brands, or accounts.
• Reddit: Monitoring uses publicly accessible subreddit and comment content; customers are responsible for lawful query selection and purpose limitation.
• YouTube: Monitoring uses public video and comment data; customers must ensure lawful use and compliance with YouTube API and platform terms.
• RSS / News: Monitoring covers publicly available publisher feeds and links; customers must respect publisher rights and applicable local regulations.
• Instagram: Customers may connect only business assets they own or are authorized to administer, with all required internal and client approvals in place.
• Facebook: Customers may connect only pages they own or are authorized to manage, and are responsible for maintaining valid permissions and approvals.
• LinkedIn: Customers may connect only company pages they are authorized to administer and must ensure corporate consent for monitoring and analysis.
• Website URL: Customers must monitor only domains they own or are explicitly authorized to track, including any third-party content rights obligations.
• TikTok: Customers may connect only accounts they own or are explicitly authorized to manage, with valid OAuth authorization and business approvals.
• Google Reviews: Customers may connect only Google Business Profile assets they own or are authorized to manage under explicit OAuth consent.
• Google Play Store: Customers must provide only authorized app package identifiers and valid service credentials, and must comply with Google Play and local data-protection rules.
• Apple App Store: Customers must provide only authorized app identifiers and use monitoring outputs in compliance with Apple policies and applicable legal obligations.