Términos del servicio

Resumen

El uso de SociGuard debe cumplir la ley aplicable y reglas de plataforma.

Los resultados de IA apoyan decisiones, pero no sustituyen criterio legal.

Términos de uso de plataformas

• Los clientes solo pueden conectar activos propios o explícitamente autorizados.

Requisitos de autorización y consentimiento de plataformas

Para habilitar el monitoreo de forma segura y legal, se deben mantener aprobaciones válidas para cada plataforma conectada.

• X (Twitter): Monitoring is limited to publicly available data, and customers must have a documented lawful basis for tracking selected queries, brands, or accounts.
• Reddit: Monitoring uses publicly accessible subreddit and comment content; customers are responsible for lawful query selection and purpose limitation.
• YouTube: Monitoring uses public video and comment data; customers must ensure lawful use and compliance with YouTube API and platform terms.
• RSS / News: Monitoring covers publicly available publisher feeds and links; customers must respect publisher rights and applicable local regulations.
• Instagram: Customers may connect only business assets they own or are authorized to administer, with all required internal and client approvals in place.
• Facebook: Customers may connect only pages they own or are authorized to manage, and are responsible for maintaining valid permissions and approvals.
• LinkedIn: Customers may connect only company pages they are authorized to administer and must ensure corporate consent for monitoring and analysis.
• Website URL: Customers must monitor only domains they own or are explicitly authorized to track, including any third-party content rights obligations.
• TikTok: Customers may connect only accounts they own or are explicitly authorized to manage, with valid OAuth authorization and business approvals.
• Google Reviews: Customers may connect only Google Business Profile assets they own or are authorized to manage under explicit OAuth consent.
• Google Play Store: Customers must provide only authorized app package identifiers and valid service credentials, and must comply with Google Play and local data-protection rules.
• Apple App Store: Customers must provide only authorized app identifiers and use monitoring outputs in compliance with Apple policies and applicable legal obligations.