Cookie Policy

Overview

Essential cookies are used for secure sessions, authentication state, and core product functionality.

Analytics technologies help us improve user experience and platform reliability over time.

You can manage cookie preferences in your browser settings and enterprise policy controls.

Cookie Categories

Platform Authorization & Consent Requirements

To activate monitoring safely and lawfully, customers must complete and maintain valid approvals for every connected platform.

• X (Twitter): Monitoring is limited to publicly available data, and customers must have a documented lawful basis for tracking selected queries, brands, or accounts.
• Reddit: Monitoring uses publicly accessible subreddit and comment content; customers are responsible for lawful query selection and purpose limitation.
• YouTube: Monitoring uses public video and comment data; customers must ensure lawful use and compliance with YouTube API and platform terms.
• RSS / News: Monitoring covers publicly available publisher feeds and links; customers must respect publisher rights and applicable local regulations.
• Instagram: Customers may connect only business assets they own or are authorized to administer, with all required internal and client approvals in place.
• Facebook: Customers may connect only pages they own or are authorized to manage, and are responsible for maintaining valid permissions and approvals.
• LinkedIn: Customers may connect only company pages they are authorized to administer and must ensure corporate consent for monitoring and analysis.
• Website URL: Customers must monitor only domains they own or are explicitly authorized to track, including any third-party content rights obligations.
• TikTok: Customers may connect only accounts they own or are explicitly authorized to manage, with valid OAuth authorization and business approvals.
• Google Reviews: Customers may connect only Google Business Profile assets they own or are authorized to manage under explicit OAuth consent.
• Google Play Store: Customers must provide only authorized app package identifiers and valid service credentials, and must comply with Google Play and local data-protection rules.
• Apple App Store: Customers must provide only authorized app identifiers and use monitoring outputs in compliance with Apple policies and applicable legal obligations.